Support & Resources

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Contact Us

Biotium Corporate Headquarters

Biotium, Inc.
46117 Landing Parkway
Fremont, CA 94538

Phone: 510-265-1027
Customer & Order Support Representatives Available: Monday – Friday, 7:00am – 4:00pm
Technical Support Representatives Available: Monday – Friday, 9:00am – 4:00pm
Toll Free: 800-304-5357
Fax: 510-265-1352

Customer & Order Support

For assistance with your account, orders or shipping information, please see Customer & Order Support or contact order@biotium.com.

For Certificate of Analysis (COA) requests, please contact coa@biotium.com.

Technical Support

For assistance with technical questions about our products, assistance with product selection, and troubleshooting help, please contact techsupport@biotium.com.

Business Development & Licensing

Please contact btinfo@biotium.com.