Support & Resources


Contact Us

Biotium Corporate Headquarters

Biotium, Inc.
46117 Landing Parkway
Fremont, CA 94538

Phone: 510-265-1027
Customer & Order Support Representatives Available: Monday – Friday, 7:00am – 4:00pm
Technical Support Representatives Available: Monday – Friday, 9:00am – 4:00pm
Toll Free: 800-304-5357
Fax: 510-265-1352

Customer & Order Support

For assistance with your account, orders or shipping information, please see Customer & Order Support or contact

For Certificate of Analysis (COA) requests, please contact

Technical Support

For assistance with technical questions about our products, assistance with product selection, and troubleshooting help, please contact or fill out and submit the Technical Support form.

Business Development & Licensing

Please contact