Support & Resources


Request Technical Support

Request Technical Support

  • To request support, please fill out and submit the form below.

    * Indicates required field. For product troubleshooting requests, please provide the catalog number and lot number of your product.

    We strive to respond to technical support requests within two business days.
  • Hidden
  • Drop files here or
    Max. file size: 256 MB.
      Biotium will process your personal data in strict accordance with its privacy policy which can be found here. This will include sending you updates about Biotium, our products, and resources we think would be of interest to you. You can unsubscribe and manage your marketing preferences by clicking the link at the bottom of every email we send. By filling out this form you consent to Biotium sharing your details with your local, authorized distributor for the purpose of answering your query.