Support & Resources


Biotium's Response to COVID-19


Supporting research in the fight against SARS-CoV-2.

Dear customers,

Due to the COVID-19 outbreak, the Bay Area counties issued a mandatory Shelter-In-Place order which is now entering a phased reopening that is strictly governed by local health mandates. In response, Biotium is currently operating at normal capacity while in total compliance with CDC and regional health officials to ensure the health and safety of our employees. All order requests and shipments will be processed as usual without any expected delays. We would like to let you know that Biotium is here to support you and remains an integral part of the scientific community as we continue to provide reagents for essential diagnostic services and R&D.

Keeping employees safe

Employee health and safety remains a top priority at Biotium. To this end we have implemented strong mitigation measures which follow strict guidance by the CDC and our local health departments to protect the health of our employees and our community. These measures include limiting the number of on-site employees, stringent social distancing guidelines, suspending all travel, and promoting remote work as much as possible.

Serving customers

Despite these mitigation measures, our team continues to adapt and we are no less committed toward ensuring an unhindered supply of critical reagents for COVID-19 research and diagnostic operations. In addition, our Customer and Technical Service teams are working on-site and remotely to continue providing support through email and by phone.

Biotium is proud to continue supporting your COVID-19 research needs with innovative tools and solutions.

Learn more about our featured products for COVID-19 research.