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Shipping & Storage

Shipping Policy

Terms of our Shipping Policy are outlined below and apply to all products on https://biotium.com.

Due to various storage temperatures for our products, shipping and handling fees will be calculated at time of shipment based upon the orders recommended shipping requirements.

Items stored at ambient temperature will be shipped via ground service unless otherwise requested at time of order checkout.

Blue and Dry Ice Shipments

Orders requiring blue or dry ice are shipped via overnight express service. Blue ice and dry ice overnight orders are shipped according to the following schedule:

  • Monday-Thursday: All “in stock” orders received by 10:00 a.m. Pacific Standard Time will be delivered the following business day.
  • Friday: All orders received by 3:00 p.m. Pacific Standard time will be shipped the following business day for next day delivery.
  • We do not ship on the following holidays (U.S. only): Martin Luther King Jr. Day; Memorial Day; Independence Day (Fourth of July); Labor Day; Thanksgiving; Christmas; and New Year’s Day.

Storage Policy

Recommended Long Term Storage

The storage conditions that a Biotium label recommends are deliberately conservative. For many of these products, long term storage at low temperatures will increase the time that the product will remain in spec.

Controlled Storage

While Biotium labels indicate a specific temperature for long term storage, each storage condition implies a temperature range that is adequate for long term storage. That implied range is as follows for the following temperature conditions:

Room Temperature

For Biotium products where the label indicates room temperature, this implies storage in ambient conditions between 20 and 30 oC.

Refrigerator

For Biotium products where the label indicates 4 oC, this implies storage in a refrigerator that is between

-5 and 10 oC.

Freezer

For Biotium Products where the label indicates -20 oC, this implies storage in a freezer that is between

-35 and -5 oC.

Ultracold Freezer

For Biotium Products where the label indicates -70 oC, this implies storage in an ultracold freezer that is between -100 and -50 oC.

If you have additional questions regarding Biotium’s long term storage conditions please contact techsupport@biotium.com