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Have questions about an order or our products? We’re here to help. Please contact us or fill out the form below.

Contact Information

Customer & Order Support Representatives Available: Monday – Friday, 7:00am – 4:00pm
Technical Support Representatives Available: Monday – Friday, 9:00am – 4:00pm

For technical questions about our products, assistance with product selection, and troubleshooting help, please contact techsupport@biotium.com.

To place an order, inquire about product availability and pricing, or order status, please contact customer service at order@biotium.com or by telephone.

Note: Biotium is closed on weekends and on the following U.S. holidays: New Year’s Day; President’s Day; Memorial Day; Independence Day (Fourth of July); Labor Day; Thanksgiving (Thursday and Friday); and Christmas Day.

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